Privacy Policy

1. Who we are

[LEGAL COMPANY NAME], doing business as HVAC Leads Engine (“we,” “us,” “our”), provides lead generation and marketing services to heating, ventilation, and air conditioning contractors in the United States. This policy explains what personal information we collect through hvacleadsengine.com (the “Site”) and our services, how we use it, and the choices you have.

2. Information we collect

Information you give us. When you request a quote, book a call, fill in a form, or email us, we collect details such as your name, business name, email address, phone number, city or service area, and anything you include in your message.

Information collected automatically. When you visit the Site, we and our providers collect your IP address, device and browser type, pages viewed, referring page, and approximate location, using cookies and similar technologies.

Information from clients and campaigns. When we run advertising or lead generation campaigns for a contractor, we may collect contact and service-request details from homeowners or businesses who respond (for example, name, phone number, email, address, and the HVAC service they need). We handle this information for the contractor and for the purposes of the campaign.

3. How we use information

• Respond to inquiries and provide, manage, and improve our services.
• Set up, run, and measure advertising and lead generation campaigns.
• Deliver leads to the contractor the lead was intended for.
• Send service messages, proposals, and, where permitted, marketing communications.
• Analyze Site traffic, prevent fraud and abuse, and keep our systems secure.
• Comply with legal obligations and enforce our terms.

4. Cookies and analytics

We use cookies, pixels, and similar tools for site functionality, analytics, and advertising measurement (for example, Google Analytics or the Meta Pixel, if we use them). You can block or delete cookies in your browser settings, and you can opt out of some advertising cookies at optout.aboutads.info. Blocking cookies may affect how the Site works. If we detect a Global Privacy Control signal from your browser, we treat it as an opt-out of sale or sharing where required by law.

5. How we share information

We do not sell your personal information for money. We share it only as follows:

• Service providers that help us operate, such as hosting, email, CRM, call tracking, form handling, analytics, and payment processing, under contracts that limit their use of your data.
• Contractors and clients when a lead or inquiry is meant for them.
• Advertising platforms where we use them to run campaigns for clients, which may involve sharing limited data such as hashed email addresses or conversion events.
• Legal and safety reasons, such as responding to lawful requests or protecting rights, property, or safety.
• Business transfers, such as a merger, acquisition, or sale of assets.

6. Text messages and calls

If you give us your phone number and consent, we may call or text you about your request or our services. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. We do not share mobile opt-in information or SMS consent with third parties for their own marketing purposes.

7. Data retention and security

We keep personal information only as long as needed for the purposes above, to meet legal, tax, and accounting requirements, and to resolve disputes. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.

8. Your privacy rights

Depending on where you live (including California, Colorado, Connecticut, Virginia, Texas, and other states with privacy laws), you may have the right to:

• Know what personal information we collect, use, and disclose, and request a copy.
• Correct inaccurate information.
• Delete your personal information, subject to legal exceptions.
• Opt out of the sale or sharing of personal information, targeted advertising, and certain profiling.
• Not be discriminated against for exercising these rights.

To make a request, email [CONTACT EMAIL]. We may need to verify your identity before acting. You may use an authorized agent, and if we deny a request you may appeal by replying to our response. You can unsubscribe from marketing emails at any time using the link in the email.

9. Children’s privacy

The Site and our services are intended for businesses and adults. We do not knowingly collect information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

10. Third-party links

The Site may link to other websites. We are not responsible for their privacy practices, so please read their policies.

11. Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows the latest version, and material changes will be posted on this page.

12. Contact us

[LEGAL COMPANY NAME]
[STREET ADDRESS], [CITY], [STATE] [ZIP]
Email: [CONTACT EMAIL]
Phone: [PHONE NUMBER]